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Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

The Firefox upgrade yesterday does not allow me to access my e-mail on Tiscali.co.uk

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  • 4 henkilöllä on sama ongelma
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  • Viimeisin kirjoittaja Chiltern

Chiltern
Chiltern
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I can get as far as webmail login, but then, instead of "you have 0 emails or x no. of e-mails in your inbox", the message appears "You have an undefined number of e-mails in your inbox". I cannot access my e-mails nor can I access my address book (contacts).

I can get as far as webmail login, but then, instead of "you have '''0''' emails or '''x''' no. of e-mails in your inbox", the message appears "You have an undefined number of e-mails in your inbox". I cannot access my e-mails nor can I access my address book (contacts).

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Svetlana
Svetlana
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This seems to be an issue with the website. Please try to "fake" your useragent string with this extension:

https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/

Set the userstring setting to Firefox4.

Does that help?

Muokattu , muokkaaja Svetlana

Chiltern
Chiltern Kysymyksen kysyjä
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I have tried the suggestion from Cryllida and am no further forward! Unfortunately, this doesn't solve the problem. I still get as far as the menu for the "Inbox, Compose etc." and instead of being able to read the number of e-mails waiting, I get the message "an undefined number of e-mails". I still cannot open "Contacts" (address book). This has only happened since the upgrade to Firefox 5.0