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Thunderbird error messages

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Thunderbird hangs at checking mail server capabilities - this message appeared after Thunderbird crashed 2 days ago. Apparently messages are sent although that is not indicated but no new messages are being received ( ????? blocked). I have tried to reboot to no avail. HELP PLEASE. I am using WIN 10 if that helps and my primary server is SHAW.ca

Thunderbird hangs at checking mail server capabilities - this message appeared after Thunderbird crashed 2 days ago. Apparently messages are sent although that is not indicated but no new messages are being received ( ????? blocked). I have tried to reboot to no avail. HELP PLEASE. I am using WIN 10 if that helps and my primary server is SHAW.ca

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What is your anti-virus software?