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Reverted to normal channel from beta having questions/problems

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  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Amelia

brad.rose
brad.rose
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I reverted to normal channel from beta because my emails for my first account became corrupted (did the fix and lost almost all of my emails). The ones that remained all showed the same contents in the display. Did not have more than 500 emails and would always clean out the trash folder. Then a month or so ago my second account did the same.

I could not delete emails in mass from any of my accounts. Instead had to do one email at a time. I deleted the emails from the trash folder and then tried to compact folders. I let the process run for 24 hours and the message of searching was still displaying at the bottom of the screen. I also originally incorrectly upgraded to beta so this also made me want to revert.

Now that I have reverted to normal channel I have the following questions.

1. I set up my accounts but when I try to get emails nothing happens. Do not get a message saying there are no messages at the bottom of the screen when there no emails to download. Is this not part of the normal channel?

2. Can I import my contacts and other profile info from my beta installation to my now normal installation? I see a folder 9w7gtkfz.default-release in the Thunderbird profile folder that predates my reverting to the normal channel. Is this useful?

3. Can I recover any of my emails from the beta version?

4. How do I group the folders from my 3 accounts so that I see a folder showing all of my emails in an inbox folder, trash folder etc? I had this in my beta version. I had this problem in beta but stumbled on how to do it but cannot find it in the normal channel.

I reverted to normal channel from beta because my emails for my first account became corrupted (did the fix and lost almost all of my emails). The ones that remained all showed the same contents in the display. Did not have more than 500 emails and would always clean out the trash folder. Then a month or so ago my second account did the same. I could not delete emails in mass from any of my accounts. Instead had to do one email at a time. I deleted the emails from the trash folder and then tried to compact folders. I let the process run for 24 hours and the message of searching was still displaying at the bottom of the screen. I also originally incorrectly upgraded to beta so this also made me want to revert. Now that I have reverted to normal channel I have the following questions. 1. I set up my accounts but when I try to get emails nothing happens. Do not get a message saying there are no messages at the bottom of the screen when there no emails to download. Is this not part of the normal channel? 2. Can I import my contacts and other profile info from my beta installation to my now normal installation? I see a folder 9w7gtkfz.default-release in the Thunderbird profile folder that predates my reverting to the normal channel. Is this useful? 3. Can I recover any of my emails from the beta version? 4. How do I group the folders from my 3 accounts so that I see a folder showing all of my emails in an inbox folder, trash folder etc? I had this in my beta version. I had this problem in beta but stumbled on how to do it but cannot find it in the normal channel.
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Amelia
Amelia
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Hello,

You can switch profiles that you use on Thunderbird.

Execute Thunderbird from CMD with a command like thunderbird -ProfileManager to get to the profile manager, where you can select the older profile.

For more information, see Use multiple profiles in Thunderbird