We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Upgrade to Version 92 has stalled out the browser.

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

more options

My Firefox browser installed Version 92 yesterday, and since then I haven't been able to access any websites, either using bookmarks or by typing the address into the address bar. I uninstalled and reinstalled the browser this morning and it still won't work. Refreshed, as well. The mouse pointer just keeps spinning but nothing happens. Windows 10,

My Firefox browser installed Version 92 yesterday, and since then I haven't been able to access any websites, either using bookmarks or by typing the address into the address bar. I uninstalled and reinstalled the browser this morning and it still won't work. Refreshed, as well. The mouse pointer just keeps spinning but nothing happens. Windows 10,

Valittu ratkaisu

If the above does not help, Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Anything has been uninstalled recently?

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
more options

Valittu ratkaisu

If the above does not help, Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.