We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Pop up ad causes site to freeze

cplester110
cplester110
more options

There's a problem with the site filmcomment.com that only happens on Firefox and not other browsers. As of today, when I load the site an ad pops up for a newsletter. I click the X and the text of the ad goes away, but the screen remains dark and the site is unusable. I have turned off all ad blocking for this site and have tried clearing cookies.

There's a problem with the site filmcomment.com that only happens on Firefox and not other browsers. As of today, when I load the site an ad pops up for a newsletter. I click the X and the text of the ad goes away, but the screen remains dark and the site is unusable. I have turned off all ad blocking for this site and have tried clearing cookies.

Kaikki vastaukset (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

When I click the X, this error appears in the Web Console ([MDN https://developer.mozilla.org/docs/Tools/Web_Console]):

Uncaught Error: `expires` parameter cannot be converted to a valid Date instance

I don't know what that error message refers to, but perhaps a cookie expiration? Maybe a Firefox cookie restriction is kicking in there?