Firefox crashes
Today, Firefox crashed and I saw the mozilla troubleshooting message. I selected the option to restart firefox and got the mozalla troubleshooting box again. I repeated this several times with the same results. I do not want to "restore to factory settings" because I want to keep my history, cookies, etc. It doesn't restart in safe mode from terminal and I am using Chromium to send this message. My operating system is Ubuntu . I'm not sure I'm including the crash information automatically (or doing it correctly), so I pasted the contents of the latest crash log in the box below; it consists of a crash ID, and I hope that's what you need to figure this out. Thanks!
Valittu ratkaisu
After re-booting, I got a more coherent message box when I started Firefox, that allowed me to successfully start Firefox in safe mode. I closed all saved windows and restarted. Firefox now worked. I'm relieved not to have to lose all my private data, but this kind of scare really shouldn't be happening.
Lue tämä vastaus kontekstissaan 👍 0Kaikki vastaukset (1)
Valittu ratkaisu
After re-booting, I got a more coherent message box when I started Firefox, that allowed me to successfully start Firefox in safe mode. I closed all saved windows and restarted. Firefox now worked. I'm relieved not to have to lose all my private data, but this kind of scare really shouldn't be happening.