We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

FF 15 freezes on MLB.com; no response, reboot required. Not an issue until FF 15!

  • 2 پاسخ
  • 1 has this problem
  • 11 views
  • آخرین پاسخ توسّط jciesielski

jciesielski
jciesielski
more options

Using on a Gateway NV53 laptop. Never a problem until FF15; have checked for viruses, malware. All clear. Upgraded to Flash 11.4; no help. Downgraded to Flash 10.3; no help. Went back to Flash 11.4 to be up to date at least.

Also won't play console on the NFL Audio Pass; no "play" button appears. Other sites are okay. Have checked these out on Chrome and they are okay.

Any suggestions? Thanks.

Using on a Gateway NV53 laptop. Never a problem until FF15; have checked for viruses, malware. All clear. Upgraded to Flash 11.4; no help. Downgraded to Flash 10.3; no help. Went back to Flash 11.4 to be up to date at least. Also won't play console on the NFL Audio Pass; no "play" button appears. Other sites are okay. Have checked these out on Chrome and they are okay. Any suggestions? Thanks.

All Replies (2)

Ibai
Ibai
  • Administrator
more options

Hi!

It seems to work fine for me in Mac and Windows 7.

Have you tried Diagnose Firefox issues using Troubleshoot Mode?

If that works you may have an add-on that is messing up with your set up. If that's the case you may want to try Firefox Reset: Refresh Firefox - reset add-ons and settings

jciesielski
jciesielski Question owner
more options

Thanks Ibai, but I had forgotten to mention that I had done the whole reset routine - no effect on outcome.

I should also mention that FF 15 doesn't do this with the MLB.com website on either of two other computers I tried - just my Gateway laptop.