I'm being prompted to download a new version of Firefox but I can't seem to do it when I follow promts.
Yesterday my Firefox icon disappeared from my menu bar. I went into my applications and opened it. Every time I use it to reach gmail, I get a message that I'm using an out of date version and to download a new one. I download it. An installation disk appears. A "move to applications" message appears. I move the icon to applications. I can get my e-mail, but all the bookmark icons are blank now. And each time I open gmail I get prompted again to download 8.1. something.
Yesterday my Firefox icon disappeared from my menu bar. I went into my applications and opened it. Every time I use it to reach gmail, I get a message that I'm using an out of date version and to download a new one. I download it. An installation disk appears. A "move to applications" message appears. I move the icon to applications. I can get my e-mail, but all the bookmark icons are blank now. And each time I open gmail I get prompted again to download 8.1. something.
All Replies (1)
According to your useragent string you are running version 3.0.10. Either you are running a VERY old version or your useragent is wrong.
Let's start by assuming the later. To fix do the following:
- Type about:config in the URL bar and hit Enter
- If you see the warning, you can confirm that you want to access that page.
- Filter = general.useragent.
- Right-click the preferences that are bold, one line at a time, and select Reset.
- Then restart Firefox