I cant delete my cookies because my "clear recent history" option is shaded. what do i do?
when i go to "tools" and go to select "clear recent history" its grey and cant be selected. I need to clear my cache, cookies, etc. and it wont let me. i need to know how to get around it.
when i go to "tools" and go to select "clear recent history" its grey and cant be selected. I need to clear my cache, cookies, etc. and it wont let me. i need to know how to get around it.
All Replies (1)
Make sure that you do not run Firefox in permanent Private Browsing mode.
- https://support.mozilla.com/kb/Private+Browsing
- You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
- To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
- Deselect: [ ] "Permanent Private Browsing mode"