Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Frozen on "looking up configuration" while setting up thunderbird with existing email address

  • 2 پاسخ
  • 0 have this problem
  • آخرین پاسخ توسّط Tommy-j

Tommy-j
Tommy-j
more options

I am on the 'Setup your Existing Email Address" tab/section in Thunderbird however after inputting the details of my existing email address I want to link with Thunderbird, at the bottom it just states "looking up configuration" but nothing happens. And yes, my email address details along with the password are correct.

Please help.

I am on the 'Setup your Existing Email Address" tab/section in Thunderbird however after inputting the details of my existing email address I want to link with Thunderbird, at the bottom it just states "looking up configuration" but nothing happens. And yes, my email address details along with the password are correct. Please help.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Exit Thundrebird Access Firewall Make sure Thunderbird is set up as an allowed program.

In Thunderbird Is the email address associated with a specific server eg: gmail, At&T, BT or is it an email address you have because you also have your own website etc ? In otherwords what comes after the '@' in your email address.

Helpful?

Tommy-j
Tommy-j Question owner
more options

Thank you for your reply.

I actually tried reinstalling Thunderbird but due to my old MacOS system, I am now running an update for the latest version so I can reinstall Thunderbird. Then, I will try the above.

As for the email address it's domain name is my website and hosted with 1and1 (IONOS).

Helpful?

یک سؤال بپرسید

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.