We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

The count of unread emails in each folder does not update.

  • 3 پاسخ
  • 0 have this problem
  • 27 views
  • آخرین پاسخ توسّط Wisewiz

jimbergherm
jimbergherm
more options

Hi, Thunderbird shows a counter of the number of unread emails in each folder, but I am noticing that it does not update the count, or sometimes even show that there are unread emails, unless you open each folder. I have the setting set to download new messages every 1 minute.

Is there something that I need to do, or is this normal behavior for Thunderbird?

Thanks

Hi, Thunderbird shows a counter of the number of unread emails in each folder, but I am noticing that it does not update the count, or sometimes even show that there are unread emails, unless you open each folder. I have the setting set to download new messages every 1 minute. Is there something that I need to do, or is this normal behavior for Thunderbird? Thanks

All Replies (3)

Wisewiz
Wisewiz
more options

Try refreshing the screen by pressing F5 once.

I have a taskbar icon for Thunderbird, and I have Windows set to show a counter of unread messages in Thunderbird, but when I open TB and read the message(s), the counter doesn't change. If I hit F5 to refresh my screen, it changes immediately.

I'm not sure this will help you with folders and new-message counters, but it works for icons.

jimbergherm
jimbergherm Question owner
more options

Thanks.. helped a little.. but still not behaving the way I would like..

Wisewiz
Wisewiz
more options

Suggestion: If your mail is in the IMAP system, you may be checking your mail a little too often. Please try changing that to every 10 minutes, and see whether your Thunderbird behaves a little better.

Also, please try the settings in the screenshots below. Click the small picture to see a larger picture.

The one on the left is in Account Settings (Server Settings); the one on the right, in Settings (General).