Old computer, usually leave on and logged in. Not using that much. Thunderbird asked for password but didn't work. Old computer being really slow etc. email problems, got a new laptop that I just turned on an hour ago for the first time. Best buy set it up, and back to trying to get into email. Get yellow error message I put in the subject line. From reading a few threads I can offer The screen I'm in is a set up your existing email address Incoming pop3 outgoing smtp both at att.net came up automatically? know the email address is right. Pretty sure about the password "your name" tried caps and not caps Didn't have gmail set up on here although I accessed it through a browser just now to write this. Don't understand some of the talk about going through webmail to do something? is there a website to see my emails? So this started on my old computer and is still happening on the new computer Thank you