Windows 10 2004 update. Thunderbird wont update - "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now"
Upgraded windows to 10, 2004. Thunderbird has also upgraded. Click on Thunderbird icon (icon is a box with cd) Pop up says. "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now"
I go a head and reboot my computer but nothing changes.
Go back to Thunderbird and the icon (icon is a box with cd) is still the same and the same pop up appears when i log in.
I have rebooted my computer several times with no change.
Modified by Wayne Mery
Chosen solution
I've seen this before, you do not need to reboot a computer in order to get update from Thunderbird. This is the Windows update causing an issue.
Uninstall Thunderbird directly, locate: C:\Program Files\Mozilla Thunderbird Delete the 'Mozilla Thunderbird' folder
Empty the computer 'Recycle Bin'
Then get a fresh download from here and install. https://www.thunderbird.net/en-US/thunderbird/all/
Read this answer in context 👍 0All Replies (1)
Chosen Solution
I've seen this before, you do not need to reboot a computer in order to get update from Thunderbird. This is the Windows update causing an issue.
Uninstall Thunderbird directly, locate: C:\Program Files\Mozilla Thunderbird Delete the 'Mozilla Thunderbird' folder
Empty the computer 'Recycle Bin'
Then get a fresh download from here and install. https://www.thunderbird.net/en-US/thunderbird/all/
Modified by Toad-Hall