Can't use yahoomail in firefox but can in chrome. emptied cache etc, javascript enabled, un-and-re-installed firefox......still the same
The yahoo mail page appears as normal but the buttons at the top are missing and i cant open any emails even though the recent emails are there right in front of me. Have tried everything I can but its always the same. Works fine on Chrome so Im using that but I liked Firefox.
Chosen solution
Hmm. It could have been a corrupt file that was replaced. Please flag your last post as Solved Problem so others will know.
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Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
Thanks FredMcD. I had already cleared cookies and cache a couple of times without any success(via menu, then history tab and clearing history there are options to clear cookies and cache etc). Today I just logged into yahoo mail on firefox as normal not expecting it to work - and it works! So I'm mystified ***
Chosen Solution
Hmm. It could have been a corrupt file that was replaced. Please flag your last post as Solved Problem so others will know.