Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Getting a buggy page when opening a pdf or youtube with FF

  • 3 پاسخ
  • 1 has this problem
  • 4 views
  • آخرین پاسخ توسّط Jay_Aggarwal

more options

Hi Guys,

I get a fuzzy screen when I try to open a pdf through FF (see screenshot).

This type of fuzziness also occurs when I'm trying to open a youtube video.

Would appreciate any help.

Regards,

Jay

Hi Guys, I get a fuzzy screen when I try to open a pdf through FF (see screenshot). This type of fuzziness also occurs when I'm trying to open a youtube video. Would appreciate any help. Regards, Jay

Chosen solution

Whoa, that's more than fuzzy.

There might be a new incompatibility affecting your graphics card/chipset. Could you try disabling Firefox from using hardware acceleration? Here's how:

"3-bar" menu button (or Firefox menu) > Preferences

In the left column, click Advanced. On the right side, with the "General" mini-tab active, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

Since hardware acceleration improves the appearance of fonts and animations, you may want to check whether graphics card/chipset driver updates are available for your system. This article suggests safe ways to do that: Upgrade your graphics drivers to use hardware acceleration and WebGL.

Read this answer in context 👍 0

All Replies (3)

more options

Jay_Aggarwal said

Hi Guys, I get a fuzzy screen when I try to open a pdf through FF (see screenshot). This type of fuzziness also occurs when I'm trying to open a youtube video. Would appreciate any help. Regards, Jay
more options

Chosen Solution

Whoa, that's more than fuzzy.

There might be a new incompatibility affecting your graphics card/chipset. Could you try disabling Firefox from using hardware acceleration? Here's how:

"3-bar" menu button (or Firefox menu) > Preferences

In the left column, click Advanced. On the right side, with the "General" mini-tab active, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

Since hardware acceleration improves the appearance of fonts and animations, you may want to check whether graphics card/chipset driver updates are available for your system. This article suggests safe ways to do that: Upgrade your graphics drivers to use hardware acceleration and WebGL.

more options

Thank you mate....

Your suggestion has fixed the problem by the looks of it.