Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird freezes after resume with Facebook chat logged in - any solution?

  • 2 پاسخ
  • 2 have this problem
  • 1 view
  • آخرین پاسخ توسّط macrolix

more options

My Thunderbird (Version 38.2.0 under Windows 7 on a Lenovo L450) keeps freezing after sleep-and-resume. It seems that the culprit is a chat connection to Facebook chat. When I log off this chat account (my only chat account), Thunderbird revives as it should after sleep.

Is there a solution other than logging off the Facebook chat account?

My Thunderbird (Version 38.2.0 under Windows 7 on a Lenovo L450) keeps freezing after sleep-and-resume. It seems that the culprit is a chat connection to Facebook chat. When I log off this chat account (my only chat account), Thunderbird revives as it should after sleep. Is there a solution other than logging off the Facebook chat account?

All Replies (2)

more options

make sure you network connection stays aware when the system sleeps.

more options

The computer sleeps for hours at times; keeping the connection alive is not a realistic option. I would expect TB to silently re-establish chat connections when the computer wakes up, just as it re-establishes IMAP connections. If it cannot re-establish chat connection, it would be helpful if it would not freeze. BTW, closing (the only thing that works in the freeze state) and re-starting TB works as a work-around.