We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't download MP4 files to PC.

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by Moses

DougiePh
DougiePh
more options

I am trying to download MP4 formatted files to my PC from a website. The Firefox download looks like it has started, however, the progress of the download shows 0% and 0 MB being loaded and will sit there for hours and doesn't download anything. A file is created in the folder but has 0 KB. Am I doing something wrong or is there something wrong with the PC that is preventing the download to work? I know an MP4 file is normally for use on a mobile phone but I still thought it can be downloaded to a PC's hard drive.

Thanks Doug

I am trying to download MP4 formatted files to my PC from a website. The Firefox download looks like it has started, however, the progress of the download shows 0% and 0 MB being loaded and will sit there for hours and doesn't download anything. A file is created in the folder but has 0 KB. Am I doing something wrong or is there something wrong with the PC that is preventing the download to work? I know an MP4 file is normally for use on a mobile phone but I still thought it can be downloaded to a PC's hard drive. Thanks Doug

All Replies (1)

Moses
Moses
  • Moderator
more options

Doug,

See the below link to see if your problem is solved with any of the solutions below: