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How do I fix Application error "The instruction at 0x77a42245 referenced memory at 0x77f174e8. The memory could not be read"

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  • Last reply by cor-el

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I updated my Firefox to 19.1 and since then Firefox will not respond and gives the following error message ""The instruction at 0x77a42245 referenced memory at 0x77f174e8. The memory could not be read. Clic on OK to terminate the program. When you click OK then Firefox crashes. How do I fix this please?

I updated my Firefox to 19.1 and since then Firefox will not respond and gives the following error message ""The instruction at 0x77a42245 referenced memory at 0x77f174e8. The memory could not be read. Clic on OK to terminate the program. When you click OK then Firefox crashes. How do I fix this please?

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If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See: