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Firefox update downloads an update, but when "Apply Update" is clicked, the softward update screen comes up but stays in "connecting to the update server" screen and never advances.

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  • Last reply by cor-el

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I am using Windows XP Professional and Mozilla Firefox Yahoo Edition, Yahoo 1.8

I am using Windows XP Professional and Mozilla Firefox Yahoo Edition, Yahoo 1.8

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If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.

Do a clean (re-)install:

  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Do not remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.