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This add-on requires Firefox 4.0.*. You are currently using Firefox 3.0. Upgrade Firefox or view older versions of this add-on.

  • 1 reply
  • 17 have this problem
  • 4 views
  • Last reply by TonyE

SiteOnScene
SiteOnScene
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When I try to install an add-on I keep getting this message. This happens in both vsn 3.6.13 and 4.0.10.

For some reason the add-on keeps insisting I have vsn 3.0. This is not limited to a single add-on. Most show a symbol of 3.0 with a red mark out over it.

When I try to install an add-on I keep getting this message. This happens in both vsn 3.6.13 and 4.0.10. For some reason the add-on keeps insisting I have vsn 3.0. This is not limited to a single add-on. Most show a symbol of 3.0 with a red mark out over it.

All Replies (1)

TonyE
TonyE
  • Moderator
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You need to reset your user agent string (identifies the version of Firefox), yours is showing you as having Firefox 3.0, it appears to have been altered by the VRE toolbar. For details of how to reset the user agent see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser