Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Fennec sync update always state in progress and doesn't finish?

  • 2 replies
  • 5 have this problem
  • 8 views
  • Last reply by icculus760

more options

I'm running Fennec beta on an original Motorola Droid. When trying to sync, after correctly entering in my credentials, I press the "sync now" button and only receive "Last Update: in progress..." notification. The app & screen have been on for over 30min and it hasn't successfully finished yet.

I'm running Fennec beta on an original Motorola Droid. When trying to sync, after correctly entering in my credentials, I press the "sync now" button and only receive "Last Update: in progress..." notification. The app & screen have been on for over 30min and it hasn't successfully finished yet.

All Replies (2)

more options

It might take even longer than 30 minutes for the initial sync to finish.

Also, Firefox 4 beta for Android is not compatible with the Firefox Sync 1.4 add-on. Please make sure that Firefox on your desktop or laptop has the latest version of the add-on (1.5).

more options

Thanks for the tip! I went back to FF3.6, installed the Sync 1.5 add-on and everything worked on Fennec. Thanks again!