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'Open containing folder' is greyed out when rightclicking a downloaded file.

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  • 215 have this problem
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  • Last reply by LeeBee

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Firefox will open a downloaded pdf file only once. Thereafter, when I do Tools/Download and try to open a pdf file, nothing happens. If I right-click the filename, the Open Containing Folder item is greyed out, so I can't use it. What the heck is going on????

This happened

Every time Firefox opened

Firefox will open a downloaded pdf file only once. Thereafter, when I do Tools/Download and try to open a pdf file, nothing happens. If I right-click the filename, the Open Containing Folder item is greyed out, so I can't use it. What the heck is going on???? == This happened == Every time Firefox opened

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possible SOLUTION: Disable Virus Auto-check in Firefox!

In an empty address bar, copy/paste

about:config

and press Enter

confirm 'I'll be careful, I promise'

Where the cursor blinks (after 'Filter'), copy/paste

browser.download.manager.scanWhenDone

you might get two lines as result. In the line only displaying 'browser.download.manager.scanWhenDone', double-click 'true', which will set the parameter to 'false'

close that window or tab.

Test if your Downloads window now behaves as it should by downloading a new file/ saving an image etc.

CAUTION: You just deactivated a security feature (that obviously is not coded well, causing an internal virus alert in Firefox running in certain Windows installations on specific computers , like Windows 7 Ultimate 64 on a mobo with an AMD Athlon 64 CPU). Please make sure you have installed a) WOT for Firefox http://www.mywot.com b) a Malware scanner for your OS, like Avast (free) or Kaspersky (fee) for Windows, or Sophos (free) or Kaspersky (fee) for Mac OS X

CREDITS:
- 'Pointy130' for figuring this out for Firefox Aurora 8.0a2 http://tinyurl.com/7q8o6av
- 'Rich' 'for 'Disable Automatic Virus Scan in Firefox 3 [How To]' http://tinyurl.com/6p22ne8

Modified by LeeBee