Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sending emails from Thunderbird using Spectrum

  • 2 replies
  • 9 have this problem
  • 447 views
  • Last reply by John C.

rprond
rprond
more options

I have been using Thunderbird as my email client for many years with Spectrum. I recently hit a problem with sending mail and Spectrum support has not been helpful ("We don't support 3rd party clients").

I can no longer send outgoing email using Thunderbird on any of my Spectrum email accounts.

I have no problem receiving incoming email on any of these accounts. I also don't have a problem sending email from my iPhone or iPad.

Any assistance would be very much appreciated.

I have been using Thunderbird as my email client for many years with Spectrum. I recently hit a problem with sending mail and Spectrum support has not been helpful ("We don't support 3rd party clients"). I can no longer send outgoing email using Thunderbird on any of my Spectrum email accounts. I have no problem receiving incoming email on any of these accounts. I also don't have a problem sending email from my iPhone or iPad. Any assistance would be very much appreciated.

Chosen solution

For my desktop: I solved this by Changing the outgoing Server (SMTP): back to the default setting of Charter Communication - mobile.charter.net. I believe Thunderbirds update switched "mobile charter.net

Read this answer in context 👍 0

All Replies (2)

rprond
rprond Question owner
more options

Chosen Solution

For my desktop: I solved this by Changing the outgoing Server (SMTP): back to the default setting of Charter Communication - mobile.charter.net. I believe Thunderbirds update switched "mobile charter.net

John C.
John C.
more options

rprond said
For my desktop: I solved this by Changing the outgoing Server (SMTP): back to the default setting of Charter Communication - mobile.charter.net. I believe Thunderbirds update switched "mobile charter.net

I'm sorry, but I simply don't understand the chosen solution. The last sentence seems to be incomplete. Can anybody please clarify what the actual solution is? TIA.