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Continual warning that browsing protection not installed but when I try I am told that I must restart Firefox but then the not installed message pops up again &

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by FFus3r

DrJazz
DrJazz
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Pop up window continually appears telling me that the Firefox browsing protection is not installed. When I try the install now I am told that Firefox needs to restart to complete the installation. When FFox restarts the same warning reappears and this always happens. I am using TalkTalk as my providor and when I check the browsing protection here it warns me that the Firefox is not installed but when I now try to install it the same routine occurs about restarting FFox and it does not install. Can I install it or if not prevent this stupid warning appearing all of the time?

Pop up window continually appears telling me that the Firefox browsing protection is not installed. When I try the install now I am told that Firefox needs to restart to complete the installation. When FFox restarts the same warning reappears and this always happens. I am using TalkTalk as my providor and when I check the browsing protection here it warns me that the Firefox is not installed but when I now try to install it the same routine occurs about restarting FFox and it does not install. Can I install it or if not prevent this stupid warning appearing all of the time?

All Replies (4)

FFus3r
FFus3r
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do you use F-Secure ?

DrJazz
DrJazz Question owner
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Never heard of it!!

user633449
user633449
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Can you please provide a screenshot of the warning you are seeing?

FFus3r
FFus3r
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  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then check for that one on the right side -- disabled extensions cluster at the bottom. Can you get it enabled?

Bear in mind that any extensions Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage.