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Low on memory after firefox update... seriously? my thinkpad has 16GB RAM!!!

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  • Last reply by Shadow110

chloeoe
chloeoe
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My laptop has an i7-6600U with 2.60 GHz and 16 GB RAM, running on Win 10 pro. Since Firefox automatically updated to quantum (64-bit), my computer systematically reports being low on memory.... while im only using word, outlook, excel and firefox... also, tabs sometimes crash... why??

Please let your fix be very simple, I bought myself a very expensive thinkpad so that i'd never have memory problems again... I also love everything about Modzilla (except for the memory thing) and wouldn't want to switch to other "big browsers"

My laptop has an i7-6600U with 2.60 GHz and 16 GB RAM, running on Win 10 pro. Since Firefox automatically updated to quantum (64-bit), my computer systematically reports being low on memory.... while im only using word, outlook, excel and firefox... also, tabs sometimes crash... why?? Please let your fix be very simple, I bought myself a very expensive thinkpad so that i'd never have memory problems again... I also love everything about Modzilla (except for the memory thing) and wouldn't want to switch to other "big browsers"

All Replies (1)

Shadow110
Shadow110
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Please update to 57.0.2, fix is in there : https://support.mozilla.org/en-US/kb/update-firefox-latest-version

If still having issues please check after update : Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

Note ; 300-800megs is normal usage with multiprocessor enabled to make use of computer chip. More tabs more ram, extensions can take 20megs so maybe disable ones do not use often.

Still issues: You could try this please : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-processor = slow again. Try 2 Restart Firefox after making these changes please.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram


If can please keep Video Drivers Updated. Thank You

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