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How can I fix scrolling which is erratic at best with the latest upgrade??

  • 3 replies
  • 14 have this problem
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  • Last reply by philipp

Bulldog248
Bulldog248
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Scrolling in the latest update (version 57) is very erratic. When the mouse wheel is moved, sometimes the window scrolls and sometimes there is a significant delay before the scroll begins. it is very frustrating . Also, typing has the same type of erratic behavior. I restored the previous version and in spite of changing updates to not be automatic Firefox still updated. I'm very unhappy with this latest update; does anyone have any suggestions?

Scrolling in the latest update (version 57) is very erratic. When the mouse wheel is moved, sometimes the window scrolls and sometimes there is a significant delay before the scroll begins. it is very frustrating . Also, typing has the same type of erratic behavior. I restored the previous version and in spite of changing updates to not be automatic Firefox still updated. I'm very unhappy with this latest update; does anyone have any suggestions?

Chosen solution

hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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philipp
philipp
  • Moderator
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Chosen Solution

hi, thanks for reporting this. can you try if this change can workaround the performance problem?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Bulldog248
Bulldog248 Question owner
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Thanks Philipp, This seems to solve the problem. A few more days and I'll be sure. I just wish I understood that setting. I'll mark this as solved.

philipp
philipp
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the article at What is the Accessibility Service Indicator? contains some background - basically third-party programs can hook into firefox (& apparently also cause bad performance) that way. from other affected users we have heard that realplayer is one of the programs causing the issue.