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Firefox and Thunderbird are crashing on start

  • 1 reply
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  • Last reply by FredMcD

Rostu
Rostu
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firefox and thunderbird are not starting. Getting a crash on startup. tried safe mode --> same result (crash on startup) clean installation and removing profile didn't help ether.

Crash ID: bp-28fe32ec-0b8c-4f71-8109-b97b20170511

firefox and thunderbird are not starting. Getting a crash on startup. tried safe mode --> same result (crash on startup) clean installation and removing profile didn't help ether. Crash ID: bp-28fe32ec-0b8c-4f71-8109-b97b20170511

All Replies (1)

FredMcD
FredMcD
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Product Firefox Release Channel release Version 53.0 Build ID 20170418123315 OS Linux OS Version 0.0.0 Linux 4.4.0-75-generic #96-Ubuntu SMP Thu Apr 20 09:56:33 UTC 2017 x86_64

bp-28fe32ec-0b8c-4f71-8109-b97b20170511 Signature: ld-2.23.so@0xc141


I called for more help.