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Only getting new mail on Thunderbird restart. Won't check for mail otherwise

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

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I have email set to check every 10 minutes, on startup, and immediate server notifications but the only way it will show me new mail is if I restart Thunderbird. Any suggestions?

I have email set to check every 10 minutes, on startup, and immediate server notifications but the only way it will show me new mail is if I restart Thunderbird. Any suggestions?

All Replies (7)

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Using Charter?

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Yes! It is a charter email

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is their a current issue with Charter Christ1?

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Still having issues, I don't know if its specific to charter emails?

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is their a current issue with Charter Christ1?

Nothing new. It's still the same old issue affecting Charter users for many month.

Still having issues, I don't know if its specific to charter emails?

See https://support.mozilla.org/en-US/questions/1145471

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I have had this same problem for a long time. Finally tried alternatives, even OUtlook did not fetch mail. Only two of them worked normally, one being Incredimail. Incredimail was to silly for me to use, and the other to primitive, but did affirm it's not all Charter's fault. However, Charter not working with the majority of clients is still suspicious. Wish Thunderbird would try again to look into this.

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this is my take on the charter issue. https://support.mozilla.org/en-US/questions/1153184#answer-951200

I welcome any logs that appear in my inbox as long as there is enough information in the email to link them to a topic on this web site.