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Cannot attach MS Word file in GMail

  • 4 replies
  • 7 have this problem
  • 3 views
  • Last reply by Joelee42

Joelee42
Joelee42
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Using Firefox 48.0.1. I cannot attach a Word document to a gmail message. I restarted Firefox and tried both a DropBox file and a local file. Can you help me?

Using Firefox 48.0.1. I cannot attach a Word document to a gmail message. I restarted Firefox and tried both a DropBox file and a local file. Can you help me?

Chosen solution

Is this problem limited to Word documents (.doc or .docx)? In other words, you can go through the same steps as other kinds of files you want to attach and at the last moment, nothing shows up in your message? Or is there an error messages from Google? What happens exactly?

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All Replies (4)

rahulparakh678
rahulparakh678
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Try microsoft outlook

Joelee42
Joelee42 Question owner
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Sounds very much like a MicroSoft error message: technically correct and utterly useless.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Is this problem limited to Word documents (.doc or .docx)? In other words, you can go through the same steps as other kinds of files you want to attach and at the last moment, nothing shows up in your message? Or is there an error messages from Google? What happens exactly?

Joelee42
Joelee42 Question owner
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The problem resolved itself. I tried restarting Firefox but that did not help. There was no error message. The file attachment process simply never completed. Very odd. Thank you for your polite response.