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Norton doesn't recognize Firefox 43.0.2 on my system?

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  • Last reply by philipp

LewisKersey
LewisKersey
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When I try to manage my Norton account, I get a message that I need to load in the latest version of Firefox. When I look at the version I have in my system it shows 43.0.2 . No matter what I do, the latest version of Firefox is not recognized. Norton isn't the only software that doesn't recognize the latest version. Facebook is another not recognizing the latest version. My system is a HP desktop that's about 5 or 6 years old. Don't know what to do, I've reloaded a number of times but nothing gets recognized.

When I try to manage my Norton account, I get a message that I need to load in the latest version of Firefox. When I look at the version I have in my system it shows 43.0.2 . No matter what I do, the latest version of Firefox is not recognized. Norton isn't the only software that doesn't recognize the latest version. Facebook is another not recognizing the latest version. My system is a HP desktop that's about 5 or 6 years old. Don't know what to do, I've reloaded a number of times but nothing gets recognized.

Chosen solution

hi, you could check if your firefox user agent settings got customized, like explained in the following article: How to reset the default user agent on Firefox

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philipp
philipp
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Chosen Solution

hi, you could check if your firefox user agent settings got customized, like explained in the following article: How to reset the default user agent on Firefox