We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Get crash on zenfine5

more options

I use zenfone 5 Android 4.3. Last update of firefox (23sep) When got lag will crash. I can't play fiewfox on my phpne anymore it's alway crash. What should I do/ Can you fix it. Thank for read my poor english.

I use zenfone 5 Android 4.3. Last update of firefox (23sep) When got lag will crash. I can't play fiewfox on my phpne anymore it's alway crash. What should I do/ Can you fix it. Thank for read my poor english.

All Replies (5)

more options

Are you in newest version of firefox? follow the link and do click solved if it solves your problem https://support.mozilla.org/en-US/products/mobile/fix-problems

more options

My firefox version 41.0

more options

Try the link in my previous answet

more options

hi, unfortunately this is currently a persistent crash with a defined set of devices with firefox version 41. firefox developers are already looking into the matter and will come up with a fix as soon as possible

more options

Thank you sir.