Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to undo the 'Don't show again' for confirmation of deletion in trash folder

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by Jenonnet

Jenonnet
Jenonnet
more options

Please can anyone tell me how to undo the option of deleting the trash folder contents without confirming the deletion. I clicked on 'Don't show this again' when I clicked empty trash and it asked if I really wanted to to delete everything but now I think I really need that option of checking again before I delete files. I've looked everywhere but can't find out how to undo that and can't find anything on here to help either.

Please can anyone tell me how to undo the option of deleting the trash folder contents without confirming the deletion. I clicked on 'Don't show this again' when I clicked empty trash and it asked if I really wanted to to delete everything but now I think I really need that option of checking again before I delete files. I've looked everywhere but can't find out how to undo that and can't find anything on here to help either.

Chosen solution

If you open Tools/Options/Advanced/General/Config. editor and copy mailnews.emptyTrash.dontAskAgain into the Search box, you will probably see that its value is 'true'. Double-click the preference to switch it to false.

Read this answer in context 👍 5

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

If you open Tools/Options/Advanced/General/Config. editor and copy mailnews.emptyTrash.dontAskAgain into the Search box, you will probably see that its value is 'true'. Double-click the preference to switch it to false.

Jenonnet
Jenonnet Question owner
more options

Thank you so much sfhowes, I really appreciate your help. Now my problem is solved and I'm saving your instructions, just in case I ever need them again!! :)