We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

bookmarks will not sync to galaxy s4. everything else syncs.

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by guigs

everettgg
everettgg
more options

I have tried 4 times to install firefox on my Galaxy s4 and get my desktop to sync everything to it with no success. Everything syncs except the bookmarks. Is there any solution? I even decreased the number of bookmarks with no luck.

I have tried 4 times to install firefox on my Galaxy s4 and get my desktop to sync everything to it with no success. Everything syncs except the bookmarks. Is there any solution? I even decreased the number of bookmarks with no luck.

All Replies (1)

guigs
guigs
more options

The limit of synced bookmarks is 5k for a mobile device. However these are some troubleshooting steps that you can take for syncing:

  1. In the Firefox Account listed in the Android Settings, doe the sync give an error for the need os auto data to be enabled?
  2. Are there any error messaged when you detach the account and reconnect the account?
  3. Are cookies enabled in the mobile device Firefox settings?
  4. Are all devices logged in at accounts.firefox.com?

I hope this helps.