Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox keeps refreshing pages after they are loaded how can i fix it?

Bat-Marcy
Bat-Marcy
more options

so whenever i go to youtube, google images, yahoo mail or other websites after the pages are loaded it refreshes one more time and after i click on something it refreshes again and i have to wait for firefox to refresh 2 more times till i could FINALLY click on the thing i want. I tried reinstalling it 3 time but still it refreshes. and the most annoying thing is that we have a slow connection and i have to wait about 5 minutes for every refresh. and i'm not using any themes.

so whenever i go to youtube, google images, yahoo mail or other websites after the pages are loaded it refreshes one more time and after i click on something it refreshes again and i have to wait for firefox to refresh 2 more times till i could FINALLY click on the thing i want. I tried reinstalling it 3 time but still it refreshes. and the most annoying thing is that we have a slow connection and i have to wait about 5 minutes for every refresh. and i'm not using any themes.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode" Safe Mode Fx 15 - Win If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please let us know the results.