Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After update, why can't I download Verizon email to Thunderbird.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by christ1

Sodixie
Sodixie
more options

Thunderbird indicates that it can't authenticate my Verizon.net email. I read one other post that the Encryption password was set and it hadn't been before. What should that setting be? other post -->> Though these instructions are for Yahoo Verizon (which mine is not), the problem was that Encrypted Password had been checked -- I don't know if it always was or if that setting suddenly changed over night, but that solved the issue. Thanks! What should the authentication method be? These are the choices... Encrypted password, Password transmitted insecurely, Kerberos/ GSSAPI, NTLM, or TLS Certificate. What was the setting before the update?

Thunderbird indicates that it can't authenticate my Verizon.net email. I read one other post that the Encryption password was set and it hadn't been before. What should that setting be? other post -->> Though these instructions are for Yahoo Verizon (which mine is not), the problem was that Encrypted Password had been checked -- I don't know if it always was or if that setting suddenly changed over night, but that solved the issue. Thanks! What should the authentication method be? These are the choices... Encrypted password, Password transmitted insecurely, Kerberos/ GSSAPI, NTLM, or TLS Certificate. What was the setting before the update?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Check with Verizon about the correct server settings. As 'Authentication method' typically 'Normal password' is used.

Wrt password encryption, you're probably talking about the master password.

http://kb.mozillazine.org/Master_password