Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How can I stop auto deletion of messages from my inbox?

  • 1 vastus
  • 1 on selline probleem
  • 2 views
  • Viimati vastas christ1

more options

How can I stop auto deletion of messages from my inbox?

I've tried to fix this by changing the IMAP account's Junk settings so that they are moved either to the

       "Junk" folder on 'account name'

or

       Other:       (drop down list for choosing accounts and one of its folders) Junk on 'account name'

I am sure I lost all of my important, not junk mail, amazon.com messages as well as other messages from comercial sites.

Secondly: Please tell me what the difference is between the 2 junk folder choices above.

Thank you,

- Jim

How can I stop auto deletion of messages from my inbox? I've tried to fix this by changing the IMAP account's Junk settings so that they are moved either to the "Junk" folder on 'account name' or Other: (drop down list for choosing accounts and one of its folders) Junk on 'account name' I am sure I lost all of my important, not junk mail, amazon.com messages as well as other messages from comercial sites. Secondly: Please tell me what the difference is between the 2 junk folder choices above. Thank you, - Jim

All Replies (1)

more options

http://kb.mozillazine.org/Disappearing_mail

I don't understand "Junk on 'account name'". Can you provide a screenshot?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Muudetud christ1 poolt