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Firefox 17.0.1 Stops Responding When Connecting to Santander UK online Banking Site.

collywobbles
collywobbles
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I then have to close Firefox manually. After closing, neither Chrome or IE browsers will start (& Firefox wont restart) until after I reboot the PC

I then have to close Firefox manually. After closing, neither Chrome or IE browsers will start (& Firefox wont restart) until after I reboot the PC

Valitud lahendus

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Loe vastust kontekstis 👍 2

All Replies (2)

iamjayakumars
iamjayakumars
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Valitud lahendus

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

collywobbles
collywobbles Küsimuse esitaja
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Solved!!!