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When Firefox automatically updated to 12.0 the bottom scroll bar (horizontal) vanished on everyone's computer (work) including mine, why?

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I work for a company that uses Firefox extensively and when Firefox automatically updated to 12.0, the bottom, horizontal scroll bar vanished. No one has been able to remedy this problem. Admin is urging everyone to stop wasting time trying to find a solution and simply move to Google Chrome. I really do not want to switch browsers, but with no solution in sight, what is the alternative?

I work for a company that uses Firefox extensively and when Firefox automatically updated to 12.0, the bottom, horizontal scroll bar vanished. No one has been able to remedy this problem. Admin is urging everyone to stop wasting time trying to find a solution and simply move to Google Chrome. I really do not want to switch browsers, but with no solution in sight, what is the alternative?

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does this happen with the scrollbar of the native browser user interface/on every page? there's already an open bug that might cover this issue: https://bugzilla.mozilla.org/show_bug.cgi?id=749699

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It is possible that the screen is too wide or too high and that the scroll bars fall off.

  • Use Restore or Maximize in the right-click context menu of the Taskbar icon to set focus to the Firefox application if you do not see the Firefox window.
  • Open the system menu of that Firefox window via Alt+Space and see if you can move and resize that window.

If that works then close Firefox (File > Exit/Quit) to save that setting.

See also:

If the above didn't help then see: