Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Any firefox release above 5.0 crashes my bank website, even when started with blank profile?

  • 7 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas rinestine

more options

Any upgrade of firefox beyond 5.0 crashes immediately when attempting to load bank website. I have removed entire .mozilla profile before loading firefox, and checked/unchecked SSl/TSl in advanced/preferences, with no joy. Arch Linux OS, up-to-date 12/27/2011 Firefox 5.0 loads perfectly Opera 11.6 loads perfectly Chromium 16.0 loads perfectly Here's the website: https://www.53.com/site/index.html?%3f Thanks in advance

Any upgrade of firefox beyond 5.0 crashes immediately when attempting to load bank website. I have removed entire .mozilla profile before loading firefox, and checked/unchecked SSl/TSl in advanced/preferences, with no joy. Arch Linux OS, up-to-date 12/27/2011 Firefox 5.0 loads perfectly Opera 11.6 loads perfectly Chromium 16.0 loads perfectly Here's the website: https://www.53.com/site/index.html?%3f Thanks in advance

All Replies (7)

more options
more options

I'm sorry, I thought I was clear. I totally removed the firefox profile, including all extensions, plugins, personas, add-ons, etc. This happens with a completely empty .mozilla profile with nothing installed.

And I thought this was a crash report.

more options

Plugins aren't disabled in Safe mode and are found via a scan, so you will still have all plugins if you create a new profile as you can see in Tools > Add-ons > Plugins

Muudetud cor-el poolt

more options

Nope, All plugins disabled, restart in safe-mode, firefox crashes within 3 seconds of clicking on the bank website, and no crash report window popups.

more options

OK, I've been playing with it all day. I can load the website if javascript is disabled, but Firefox immediately closes upon given permission to enable scripting. I am enclosing two pics, showing the page with firefox (javascript disabled) and Opera (javascript enabled). I'm guessing that this is a website or javascripting issue and not a firefox issue?

more options

You can try to disable some of the JIT prefs (Filter: jit) on the about:config page to see if that helps.

  • javascript.options.methodjit.chrome
  • javascript.options.methodjit.content

Muudetud cor-el poolt

more options

Removed FF9.0, installed FF5.0, checked jit settings, reinstalled/removed FF9.0/5.0, set jit exactly same, no joy. I have installed Opera 11.6 (My wife uses the website for online banking), imported FF bookmarks, set it up to look like FF and she didn't notice the difference. I can use FF9.0 as is. Thanks for your help.