Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I cannot scroll up only down and cannot perform functions at the top of the screen only at the bottom.

  • 1 vastus
  • 1 on selline probleem
  • 8 views
  • Viimati vastas cor-el

more options

Told to use the F7 key and turn off caret browsing and use the Tools>Options>General>Advanced>Always Use the Cursor keys to navigate within pages. Neither of them worked as I still cannot scroll up only down.

Told to use the F7 key and turn off caret browsing and use the Tools>Options>General>Advanced>Always Use the Cursor keys to navigate within pages. Neither of them worked as I still cannot scroll up only down.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).