Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Error message when opening Offidocs

  • 2 vastust
  • 0 on selline probleem
  • 1 view
  • Viimati vastas tammymcminn

tammymcminn
tammymcminn
more options

Ever since Offidocs has taken over from Acrobat, Firefox will not open any documents from websites like menus etc. I am using Firefox on my Macbook pro with Ventura 13.5.1. The same documents open correctly with Safari. I also get an error message in Firefox and I have attached a screen shot. Any time I want to read a document I have to open the same website in Safari but I would prefer to be able to just stay in Firefox. Is there a solution? By the way, I have set my preferences in applications to use Preview to open PDFs but that does not seem to have made any difference.

Ever since Offidocs has taken over from Acrobat, Firefox will not open any documents from websites like menus etc. I am using Firefox on my Macbook pro with Ventura 13.5.1. The same documents open correctly with Safari. I also get an error message in Firefox and I have attached a screen shot. Any time I want to read a document I have to open the same website in Safari but I would prefer to be able to just stay in Firefox. Is there a solution? By the way, I have set my preferences in applications to use Preview to open PDFs but that does not seem to have made any difference.
Attached screenshots

All Replies (2)

Dropa
Dropa
more options

Since this isn't a Firefox Browser issue did you contact offidocs support to ask how to revert or remove the change it made? This isn't something Firefox caused by problem caused by offidocs and should contact their support or go to their site to ask how to remove what it did.

tammymcminn
tammymcminn Küsimuse esitaja
more options

I do apologise but I don't know what that means. I didn't install offidocs, it just started appearing on Firefox instead of PDFs. Have I misunderstood what is happening? Didn't Firefox bring about the change?