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Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Lost emails from Folder and Thunderbird when trying to backup onto my computer from Thunderbird

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  • Viimati vastas Dropa

Stenos
Stenos
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I was trying to backup emails from my email a/c onto my computer through Thunderbird. After SELECTING the emails, and hopefuly CHOOSING the appropriate destination, I hit SAVE - and now the emails have disappeared altogether from Thunderbird and my email folder. Where have they gone to? and how do I get them back? How can I not make the same mistake again!!

I was trying to backup emails from my email a/c onto my computer through Thunderbird. After SELECTING the emails, and hopefuly CHOOSING the appropriate destination, I hit SAVE - and now the emails have disappeared altogether from Thunderbird and my email folder. Where have they gone to? and how do I get them back? How can I not make the same mistake again!!

All Replies (1)

Dropa
Dropa
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Your email is still located on the email server. Thunderbird only download them locally it's still on the main email inbox server that is on the online email provider. You need to go to the online email provider and look for the emails on there to verify they are still there and that the email provider hasn't removed old email based on their capacity to keep old emails.