We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

playing any video is green when playing but the thumbnail show video why?

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

the video seems to play but only in the thumbnail not on screen or full screen its just green

the video seems to play but only in the thumbnail not on screen or full screen its just green

Valitud lahendus

You may only be seeing the window where Firefox should place the video, but the overlay isn't working for some reason.

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Loe vastust kontekstis 👍 0

All Replies (1)

more options

Valitud lahendus

You may only be seeing the window where Firefox should place the video, but the overlay isn't working for some reason.

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.