Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Workaround for confirmation mail

  • 2 vastust
  • 1 on selline probleem
  • 2 views
  • Viimati vastas kkirkeby

more options

Hello

The confirmation e-mail that I receive on my work account contains only characters (no images, buttons, etc.). See "Screen.PNG". This is caused by restrictions/security measures set up by my employer.

I have set up a Firefox account on a Gmail account with no trouble at all, but with my work account I cannot, as I cannot access the link in the confirmation e-mail.

When I paste the link from the e-mail to a browser, I encounter an error that the confirmation-link is damaged and thus not working.

Is there another way for me to activate my Firefox account other than going to the confirmation-link? I have spoken with the IT department of my workplace and they cannot change the restrictions.

The account in question is krk at elbek-vejrup .dk

Thank you in advance, much appreciated

Best,

Kristoffer

Hello The confirmation e-mail that I receive on my work account contains only characters (no images, buttons, etc.). See "Screen.PNG". This is caused by restrictions/security measures set up by my employer. I have set up a Firefox account on a Gmail account with no trouble at all, but with my work account I cannot, as I cannot access the link in the confirmation e-mail. When I paste the link from the e-mail to a browser, I encounter an error that the confirmation-link is damaged and thus not working. Is there another way for me to activate my Firefox account other than going to the confirmation-link? I have spoken with the IT department of my workplace and they cannot change the restrictions. The account in question is krk at elbek-vejrup .dk Thank you in advance, much appreciated Best, Kristoffer

Muudetud James poolt

All Replies (2)

more options

Unfortunately, you cannot verify your email address on your Firefox account unless you are able to access the link sent to you via email.

more options

Hi Wesley,

Thank you very much for the quick reply.

I guess I then have to make the email work.