We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

thunderbird setup 52.1.1.exe wont extract

more options

new upgrade wont install on windows 7 computer, cant / wont extract thunderbird setup 52.1.1.exe file computer continually crashes

new upgrade wont install on windows 7 computer, cant / wont extract thunderbird setup 52.1.1.exe file computer continually crashes

Valitud lahendus

have you tried disabling your anti virus program?

Was your download from getthunderbird.com

Loe vastust kontekstis 👍 1

All Replies (3)

more options

Valitud lahendus

have you tried disabling your anti virus program?

Was your download from getthunderbird.com

more options

Eventually had to uninstall Firefox and then reinstall whilst Microsoft security Essentials disabled to get thunderbird working. Don't know why,just kept plugging away until something worked.

more options

Download was from link on Mozilla thunderbird site