Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I keep getting a message that a new version of Firefox (32.x) is available for installation, but it won't install. I have 31.0 .

  • 2 vastust
  • 4 on selline probleem
  • 2 views
  • Viimati vastas pestodiva

more options

A window pops up that says a new version of Firefox is available (version 32.x). I click on install, and nothing happens. The wheel keeps spinning so I close the window. When I click on About Firefox and then click on Updates available at https://www.mozilla.org/firefox/, a web page opens that says: Congrats! You're using the latest version of Firefox.

If I'm using the latest version, why do I get a window that says a newer version is available and why won't it download?

I have a new iMac with OSX 10.9.5.

A window pops up that says a new version of Firefox is available (version 32.x). I click on install, and nothing happens. The wheel keeps spinning so I close the window. When I click on About Firefox and then click on Updates available at https://www.mozilla.org/firefox/, a web page opens that says: Congrats! You're using the latest version of Firefox. If I'm using the latest version, why do I get a window that says a newer version is available and why won't it download? I have a new iMac with OSX 10.9.5.

Valitud lahendus

Hello,

Please see:

Edit: Sorry, I hit the Post button too quick. Firefox version 32.0.3 is out and is the latest version. For mac users, you will need to download it here: https://www.mozilla.org/en-US/firefox/all/

It is strange however that your updater isn't installing the update for you. Are you using a user account with the right privileges?

Loe vastust kontekstis 👍 1

All Replies (2)

more options

Valitud lahendus

Hello,

Please see:

Edit: Sorry, I hit the Post button too quick. Firefox version 32.0.3 is out and is the latest version. For mac users, you will need to download it here: https://www.mozilla.org/en-US/firefox/all/

It is strange however that your updater isn't installing the update for you. Are you using a user account with the right privileges?

Muudetud CoryMH poolt

more options

Thanks - just got it installed.