Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I am trying to remove the safesear.ch/?typr-ff-hp-uv off and the about config shows the user is locked how do I unlock it

  • 2 vastust
  • 2 on selline probleem
  • 2 views
  • Viimati vastas gailboyd10

more options

I went in the about:config to change the http address and on the home page the user is locked. It will not allow me to modify it. How can I unlock this to be able to modify the address

I went in the about:config to change the http address and on the home page the user is locked. It will not allow me to modify it. How can I unlock this to be able to modify the address

All Replies (2)

more options

Check for the presence of a mozilla.cfg file in the Firefox program folder to initialize some prefs.

This also involves the presence of a .js (JScript) file, probably in "defaults\pref" folder, that specifies to process this mozilla.cfg file.

If you have .js files apart from the channel-prefs.js file, that sets app.update.channel, in the defaults\pref folder then open this file in an editor like Notepad and please post its content. Also please post the content of the mozilla.cfg file.

There shouldn't be a mozilla.fcg file present unless you've created it yourself to initialize some prefs.

If you have this mozilla.cfg file then best is to do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

more options

I will try this thank you for the quick response