Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox will not download from youtube

  • 1 vastus
  • 11 on selline probleem
  • 8 views
  • Viimati vastas guigs

painterjohn13
painterjohn13
more options

I've been using Firefox for years and never had a problem that wasn't easily fixed. However, recently Firefox is unable to download videos from youtube. I use download helper. When the save button is mashed the blue download arrow appears.

It's a real basic problem but it has me stumped. Any ideas? Thank you! 

                                          John Bott
I've been using Firefox for years and never had a problem that wasn't easily fixed. However, recently Firefox is unable to download videos from youtube. I use download helper. When the save button is mashed the blue download arrow appears. It's a real basic problem but it has me stumped. Any ideas? Thank you! John Bott

All Replies (1)

guigs
guigs
more options

They have a support site, however I am happy to help. You can try disabling other add ons to see if there is an issue with an interaction between the two. Try clearing the history and trying to visit the page again after removing cookies.

You seem up to date for version 4.9.22, do you have an example url?