I opened a link in an email from Penney's to print a coupon. All Firefox printed was a blank sheet of paper.
The coupon opens in a new window. My printer is connected but all that comes out is a blank sheet of paper. I copied the URL to IE, the coupon opened in a new window, and it printed. What is blocking the printing in Firefox?
Todas las respuestas (6)
I'm going to guess this coupon was a PDF file. There are two things you can do:
Wait until Friday, and update to Firefox 29.0.1 which fixes this issue Update Firefox to the latest release. I recommend this if you can wait two days to print PDF's
If you can't wait, View PDF files using Firefox’s built-in viewer can help you change your PDF viewer to one that can print.
Sorry -- the URL doesn't include PDF anywhere in it so I'm presuming it isn't.
I bet it's a PDF just isn't showing that in the URL (inline PDF) so just update to 29.0.1 on Friday, and see if it works :)
When will the update be available? I just checked (9:30AM CDT). My version is 29.0 and I was told it was up-to-date.
Try again in about 3-4 hours. Most of Mozilla is west coast based and it's only 7am there, not enough to time to make a proper cup of coffee before releasing ;)
I was able to get 29.0.1 about 1/2 hour ago.
Use Help > About Firefox to trigger the update.