We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

What is the cause of Firefox seizing up and having to use task manager to close down

  • 1 respuesta
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de cor-el

Colpurt
Colpurt
more options

When I use Firefox within 2 pages it seizes. When you try to click on anything I hear a ding with no response, even when you try to shut it down. You have to shut it down with Task manager. I have uninstalled it and reloaded but the same thing happens. When I use Explorer I have no troubles. I need Firefox as a site that I use only works with Firefox. This problem has occurred after the recent upgrade

When I use Firefox within 2 pages it seizes. When you try to click on anything I hear a ding with no response, even when you try to shut it down. You have to shut it down with Task manager. I have uninstalled it and reloaded but the same thing happens. When I use Explorer I have no troubles. I need Firefox as a site that I use only works with Firefox. This problem has occurred after the recent upgrade

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Which security software (firewall, anti-virus) do you have?